Consumer is complained to infant milk powder first half of the year break up time

In disappear assist analysis 2013 first vancouver to harrison hot springshalf of the year countrywide disappear assist the organization is accepted complain a circumstance

In new network on July 25 report (Ceng Huisheng of channel of finance and economics) the statistic that comes from Chinese consumer society shows, the whole nation accepts consumer to complain 265572 in athe best spring poolll first half of the year, solve 244601, complain solve rate for 92.1% , redeem pecuniary loss to exceed 590 million yuan for consumer. Include health care to taste after service of false conduct the best selling watch casespropaganda, mobile phone, car to complain among them, the 8 big heat such as dispute of milkings quality safety, contract. And infant milk powder complained a quantity to break free norton internet antivirusup one time compared to the same period.

Dispute of product quality, contract and after service still are tharrison hot spring public poolo complain advocate because of

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"Dispute of product quality, contract and after service problem still are to cause complained main reason, ocwatch casescupy complain gross 7 into above. " Dong Zhuli of deputy secretary-general of Chinese consumer society introduces on the press conference July 25, the basis complains property, problem of the quality in all complaining is occupied 47.2% , sale contract issue is occupied 13.2% , after service problem is occupied 12.1% , price issue is occupied 4.6% , false conduct propaganda is occupied 2% .

With photograph of the corresponding period was compared last year, business class is complained in, cap of shoe of home appliance, dress, commodity, food and vehicle kind complain a quantity to occupy front row firmly. The garment, feed, live complain specific gravity to drop somewhat, the proportion that goes only rises somewhat. Before complaining a quantity to reside a few of communication product, food, dress, shoe, car and component, of car and component complain a quantity by the corresponding period rose the 4th the 6th times last year.

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Compare last year the corresponding period, before service of the life, society, sale service, telegraphic service, Internet service and public facilities service are resided 5. Postal service, sale service, education grooms service and entertainment system service rise somewhat on amount and proportion. The service is complained in, before complaining a quantity to reside a few is media shops, the mobile telephone serves, network service, maintain repair, shop for the media of main body with the network complain a quantity be far ahead.

norton internet antivirusHeat is complained centrally in milk powder of 8 big infants break up time

Occupy Dong Zhuli to analyse, on this year year consumer complains heat to basically be centered in 8 big fields. Health care tastes mthe best selling modern dining chairsarket the good and bad are intermingled, issue of false conduct propaganda is outstanding. Countrywide consumption organization accepts health care to taste first half of the year complain 2318, involve what publicize phonily to have 521, occupy 22.5% .

First half of the year, problem of safety of dairy produce quality still serious. Among them, infant milk powder complains 744, with photograph of the corresponding period was compared last year, the amount broke up one time, of more than 86% complain as safe as quality problem to concern. No matter be look forward to of foreign capital breast or home,large breast look forward to needs to strengthen safety administration.

Care of can of quality of dress shoe cap. The whole nation accepts dress shoe cap in all first half of the year kind complain 25526, quality problem complains 19286, occupy 75.6% , consumer report is the strongest is balloon of shoe craze fade, dress open fade of line, catharsis to be out of shape etc.

First half of the year, involve what the car reachs component to complain 9784, grow compared to the same period can 28.1% , among them, quality, contract and after service are occupied close most probably. Mobile phone after service complains 32078, rise compared to the same period 12.3 percent. Exceed 1/4 because after service is caused,complain, carry tall hair state.

First half of the year, countrywide disappear assist the organization accepts a contract kind complain 35016, rise compared to the same period 25.1% , among them the network shops, intermediary serves preferential broadband to be received is to complain heat. Maintain and repair a service to complain 3872, increased compared to the same period 21.1% . And involve common cause service to compi want modern dining chairslain 1831, with photograph of the corresponding period was compared last year grew 24.9% . (In channel of new network finanharrison hot spring dealce and economics)